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Video: Toyota’s official apology for sticking pedal issue
Toyota Motor Sales, U.S.A. Inc, has today officially apologised for its recalls and sticking pedal issue. During the following video, Jim Lentz, President and COO humbly asks for affected customers to give Toyota another chance, and allow the company to regain their trust.
An interesting aspect to the video is that in a bid to expedite the process of repairing the cars, some US dealerships would even be open 24 hours a day.
CarAdvice would again like to confirm that no vehicles sold by either Toyota or Lexus in Australia have been affected by these recalls.