AutoPacific’s Vehicle Satisfaction Awards claim to objectively measure owner satisfaction across 50 attributes ranging from interior comfort and convenience to fuel economy and performance. The results of the 2014 survey were based on the responses of more than 92,000 new vehicle owners in the US.
Lincoln, Ford’s luxury North American division, was also named the most satisfying premium brand, with GMC taking home the trophy for being the most satisfying popular brand.
The highest honour went to the Mercedes-Benz S-Class, which registered the highest satisfaction score in the 18 years of AutoPacific’s awards. Its achievement was recognised with a president’s award – only the second such prize ever awarded.
The BMW X5 was named the most satisfying vehicle in the light truck/SUV category.
Big winners in this year’s satisfaction survey included Lincoln, which climbed from sixth position overall to top spot, GMC (from 17th
), Ford (from 25th
) and Chevrolet (from 21st
). Big losers included Volkswagen (from 16
) and Jaguar (from 7th
2014 AutoPacific Vehicle Satisfaction Award winners:
Premium luxury: Mercedes-Benz S-Class
Executive luxury: Lincoln MKS
Aspirational luxury: BMW 3 Series Gran Turismo
Luxury mid-size: Lincoln MKZ
Large: Chevrolet Impala
Mid-size: Kia Optima
Premium compact: Kia Soul
Economy: Chevrolet Sonic (Holden Barina)
Sports: Chevrolet Corvette
Sporty: Chevrolet Camaro
Hybrid/EV: Lincoln MKZ Hybrid
Light trucks and SUVs
Heavy-duty pick-up: Ford F-Series Super Duty
Light-duty pick-up: GMC Sierra
Luxury/large SUV: Infiniti QX80
Mid-size SUV: Jeep Grand Cherokee
Premium luxury crossover: BMW X5
Luxury crossover/SUV: Cadillac SRX
Large crossover/SUV: GMC Acadia
Premium mid-size crossover/SUV: Toyota Highlander (Kluger)
Mid-size crossover/SUV: Nissan Rogue (X-Trail)
Compact crossover/SUV: Hyundai Tucson (ix35)
Minivan: Honda Odyssey