Hyundai confirms voluntary ACCC program to improve customer service
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Hyundai Australia has engaged in a voluntary undertaking with the Australia Competition and Consumer Commission (ACCC), as it attempts to more closely adhere with Australian Consumer Law when dealing with customer complaints.
The move comes as part of the ACCC's wider investigation into customer service in the automotive industry, which has already seen Holden accept and initiate changes to the way it deals with wronged customers.
