Holden is recalling more than 9000 petrol-powered 2010 JG Cruze models after identifying a problem with the fuel feed hose that may cause a fuel leak.
A total of 9098 vehicles with the 1.8-litre four-cylinder engine have been targeted by the recall in Australia.
The official recall notice reads:
“In some instances, the fuel feed hose may not have been manufactured correctly at the swagged end of the fuel hose to the fuel rail quick connector in the engine bay.”
Holden announced that no accidents or injuries have been reported relating to the recall but admitted that it is aware of 71 possible fuel leak cases.
Holden says owners should contact their local dealer, and if the vehicle is affected they will replace the quick release connector from the fuel feed hose free of charge.
so they replace a crimped hose with a clamped hose.no biggee.let the games begin…
News this morning reported that Holden knew early March about the “Issue”
CA, any news regarding Honda recall on brakes? I heard a rumor.
The recall was announced over a week ago, which makes it early march.
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1 week ago was the 11th of March champ..
Look at a calender….
If you look at another motoring wesbite which I cannot name, they had this news on the 10th of March…
So, that’s early March to me.
It probably started off as a one off problem but Holden has done the right thing and investigated the problem leading to a recall. Toyota would have hushed it up, waited for their loyal customers to bring the car in for a dealer service and quietly fix it up then!
I don’t get it Hung Low, you said “probably started as a one off problem” when they said in the article they are “aware of 71 possible fuel leak cases.” I am not the best at maths, but how did you work that out?? ;-)
“One off” should have been stated as a single car that set off the alarm bells!
- A car gets reported of having a suspect fuel leak.
- Dealer rectifies problem, repairs problem and registers with Holden HQ that a small problem involving a cheap part holding fuel under high pressure can have drastic consequences!
- Holden HQ sends out a service bulletin to all workshops to check, register and report any further cases.
- 70 extra cases of this defect are registered now Holden HQ knowing the implications that a fuel leak can have on one vehicle let alone a dozen others, issues out a national recall to rectify and change the faulty part.
I once worked for Toyota in a previous life and boy do they work hard at keeping the voices down when little niggles are found in their cars!
Another Daewoo bites the recall bullet.
Robin….its got a Holden badge on the front..it must be a Holden!! lol Let the Cruze recalls begin……..if its as good as a Commodore there will be plenty of recalls thats for sure!!!
Like the Apollo or the Nova’s were holdens…?
No but they were credible Toyota’s and not 3rd world Daewoo’s lol
i think it’s kinda funny how they say that no accidents or injuries have been reported, because what? the car’s gonna run out of fuel and crash into a tree?
“In some instances, the fuel feed hose may not have been manufactured correctly at the swagged end of the fuel hose to the fuel rail quick connector in the engine bay.”
No, the fuel could land on a hot engine, catch on fire and burn the nice metallic painjob on the bonnet that you payed how many hundreds of dollars for..
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What a load of rubbish… all car manufacturers are in the same boat don’t beleive your prescios ‘holden’ to be an ethical moralistic altruist… it s because of opinions like these inferior cas constantly top sales lists…
Least Holden isn’t hiding. Good on you for doing the recall. Every car manufacturer goes through it. I’m still going to buy one.
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Probably because the GFC should really have been the Global Automotive Crisis. All the manufacturers have had a rough 18 months. So these kinds of problems don’t really surprise me. We all cut a corner or 2 when we’re under the pump, thats just life. 79 out of nearly 10,000 cars is not major.
If Holden knew about the problem before the Cruze was released, then I doubt they would have released the car with the fault known. Sometimes these faults don’t show up in the pilot testing.
HA!
Show me evidence of 1 SINGLE MANUFACTURER that has never had a recall. It doesn’t happen. If it’s made/designed by a human, there will be problems. It’s when you try and cover it up that the brown stuff hits the fan.
It only affects recent build which suggests the supplier of the component had a bad batch. Hardly major news but a good opportunity for the uneducated Holden /Korean car bashers to talk tripe.
Holden actually announced it was holding back on orders to get it sorted. I doubt this will affect them too much. My Navara had several recalls. It was the crook injectors “twice” that ruled out another one. Not the recalls.
This may explain why my friends Cruze is averaging 12l/100km.
The main reason he bought a Cruze was to cut down on his running costs.
To say he is not impressed with the real world fuel ecomomy of the Cruze would be and understatement.
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It has only done 2,000km and is not driven hard.
Even after the engine loosens up I cannot see it improving 20% to get near the Fuel economy of his 2005 AH Astra which going by ADR figures is supposed to have worse fuel economy than the Cruze but in the real world the Cruze does not come close to the Astra.
Both Wheels and Top Gear were thoroughly unimpressed with the Cruze’s fuel economy. I think in Wheels 12 Car, Small Car road test it finished dead last for fuel economy, even behind the AWD Imprezza
My08 Lancer burns through fuel as well if driven hard.
As would any car. If you drive like an idiot off the lights and constantly stick in lower gears you will chew through fuel. Remember the ADR fuel ratings always come with a reminder that real world consumption will vary due to differing conditions and drivers.
Don’t worry, its pretty rare when a “Holden” gets close to its supposed fuel economy
I have done just over 1,000 kms in my diesel auto Cruze and average 8.4 litres/100km.
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Par for the course from Daewoo and Holden, to be expected.
Well….At least the brakes work. And there is no chance of sudden acceleration.
I think acceleration is an optional extra for this model
champagne comedy
Goodfa..12l per 100 would be right. this is not a small car as they say it is. My friends Captiva averages 15-17 litres per 100 and its a diesel. Once again false figures released by GM.
Something wrong with that Captiva…… or your friends foot?
Its a CRAPtiva – thats whats wrong with it.
The Cruze may not be a small car as such but my friend also has a 2005 AH Astra and if you go by Holdens fuel economy figures the Cruze should use less fuel than the Astra but in the real world with the same drivers over the same roads the Astra averages 10 Litres/100km and the Cruze 12 Litres/100km.(That is 20% more fuel used in the Cruze when it is supposed to be more frugal.
My friend says that he feels conned by Holden with the Cruze regarding the fuel economy.
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Nah they just appear on their national marketing campaign….. including comparison against direct competitors….. but no they dont release them at all!
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I guess that’s why we’re inundated with stories of Fords falling apart and driving into things these days.
Thanks daan for warning us about these crap cars that even caradvice (or the rest of the automotive websites) doesn’t seem to know about.
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Bugger.. I should then expect to fall into a ditch while in my leased ’09 Territory one of these days then should I?
And most people that claim there IS an issue have never owned one either……
I only have to talk to owners to know there is. Though owners are getting harder to find. Even their loyalists who have had generations of these cars have started to move on. The sales charts are proof of that.
oh yeah that old chest nut … i bought a holden read about a recall so i will bag a ford… to make myself feel better good one!
It is a good news that Holden is recalling more than 9000 petrol-powered 2010 JG Cruze models.
But how could it possible that their is no accidents or injuries have been reported. I mean normally every car goes through all possible test & then launch in the market but real fault is notified when car hit the road. & this fault is normally recognized during some serious accidents or injuries. & The recalls were announced when this fault is recognized multiple time.
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The toyota recalls didnt include their local manufacturing, so effectively there was nothing to get on to “right away”
I think everyone is on their toes now…..
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Yes Toyota had to issue recalls, but not in Australia.
You implied Toyota Australia wasnt issuing recalls when they should have, but it was only really Toyota divisions in other countries that were caught with their pants down….so far…..
They did if you didnt watch the news. Or maybe you just blocked out the harsh news. 4000 Prius models were recalled to check faulty braking components.
And holden issued a recall so that s what the story is about deal with it i seem to read time and time again from holden owners how good it is of holden to issue recalls and how big and bad and evil ford or toyota are.. alll car companies are in the same boat holden issued a recall ‘deal with it’ and stop bagging everyone else…
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So this explains the dreadful fuel economy of the petrol cruze. What about the diesel?
I am a Ford dealer mechanic and I have never seen a Territory ball joint fall apart. That is not the issue, the issue is a small amount of wear that may or may not cause a problem. I wish people would get the facts right before talking crap. Also, the amount of brake hoses on Territory or Falcon that have actually shown signs of deterioration is very small. Ford have replaced brake hoses that have shown no wear whatsoever. Holden have had many serious problems with the Commodore that have not been recalled and its still the most recalled car in history.
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or perhaps poor quality management?
What does anyone expect from a car company that is virtually bankrupt. By that I mean Daewoo and Holden. When first released, The cruze was going for $20999 drive away. Take out stamp duty, rego, gst, shipping costs and dealer margins, Daewoo and Holden were not making any money on the cruzes that were sold. In the real world of manufacturing (which is different to australian car industry), if you dont make money, you either take shortcuts or go out of business. Daewoo has just got bailed out and Holdens hasnt made any money for 6 years, what is the one option left? 3 recalls in 2.5 months for holden, with no money for quality, just wait and see how many more recalls to come.
The Cruze is a global GM car. It has nothing to do with the financial status of holden or daweoo. We are talking about a hoseclamp here, probably a $1 part.
This sort of thing is normal for any manufacturer including what ever euro garbage you probably worship.
Toxic, It maybe a global car, but 100% of the cruzes that are on australian roads, come from Daewoo. Whilst not quite a $1 part (apparently also issues with weak welds, which i’m sure they will quietly fix when car comes in), you,ve got to remember that every car is made up of thousands of $1 parts. When you arent making money (ie from recent article GM Daewoo, hit by falling demand amid the global downturn, suffered a net loss of 876 billion won (773 million dollars) in 2008. Arcamone said it was also in the red last year, without elaborating.) and your own country men arent buying your cars (ie recent article GM Daewoo’s domestic market share fell to 7.9 percent last year from 9.6 percent in 2008 amid the economic downturn.) Then you try and get your suppliers to make $1 parts for 80 cents, and you push the rubbish overseas.
the way i read it,the cruze was $20990 PLUS on roads,or $23990 DRIVEAWAY.if kia can sell the cerato for $20k driveaway,and now toyota can sell the corolla for $21k driveway,then how much is g.m. making from cruze(shirtloads).they tell me the base models are coming with alloys soon,so there must be…
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Frenchie I’m pretty sure Ford operated at a profit last year, I may be mistaken, it may of been for the last two quarters but I’m from memory they came out in front for the entire year, I was surprised, they didn’t think they would be profitable until 2011.
As for this recall, it’s no biggy, recalls of this nature happen on new models all the time, it would of been an easy one for Holden, with the car being so new and having 71 confirmed cases it obviously points to a manufacturing defect and as someone else said the part in question was changed soon after the release which explains why it wasn’t an issue in testing, just seems as though recalls make the news more frequently now. As stated the current Gen Commodore(VE series) has been the most recalled model in Aus history, MMMMMMMMM the 25 percent sales advantage Commodore has had over Falcon and even less over Corolla doesn’t come close to negating the amount of recalls it’s had by comparison to those two cars. I still think it’s a pretty decent car though. At the end of the day the smallest most insignificant part can cause manufacturers to issue a recall if they find it’s a design/manufacturing fault.
As for the so called “no action” by Ford concerning Territory ball joints and brakes I can say that since 2004 I’ve heard in person or read of less than 20 complaints, not bad for a vehicles that’s sold close to 100’000 units. Actually to the most part it has an extremely good reputation mechanically speaking. What people don’t seem to realise is that’s it’s in every manufacturers best interest to issue recalls as soon as they know there’s a design flaw or there’s been a manufacturing issue on a certain part of a vehicle, if they do most people wont batter an eyelid, if it’s delayed the media hammer them. The problem car manufacturers have is until it can be determined that problems haven’t been caused by environmental factors, incorrect operation by the owners or just normal attrition then you can’t recall vehicles.
Andrew M, I thought Toyota Australia had some local recalls, actually I thought it was CA that reported them, I could be wrong, there has been that many different Toyota recalls in the press I may have lost track.
While reading the above comments I just realised something….the ford and holden marketing departments must be proud, they have created new religions and their followers are very loyal and passionate.
I wonder if people who eat cereal in the morning argue this passionately about Kellogg’s or Sanitarium?? Really…
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We bought our Cruze last November from a Melbourne dealership.We have been very happy with the car and its averaging 8.9 L per 100 ks (its done just over 7000 ks).Comfortable that Holden are doing the right thing and no regrets here!
Jekyll, when the cruze first came out, it was $209990 drive away. The cruze was released after it became law to include all costs in the pricing, so if you saw it for $20990, it was $20990. Holdens initially sold it at the lower price to spark the initial sales. ie, you cant fool the government (or can you), into giving you $135 million to build it locally, if it aint a good seller.
Lynchy, Ford worldwide made a profit last year, Ford Australia has to refer to the dictionary to see what “profit” means. The only profitable section of Ford oz or Holdens are run by those who beg Canberra for more money.
If i paid $1 an hour for the workers in thailand to build my car, why should i be forced to subsidize the australian worker on $30 an hour. More importantly, why should i have to subsidize Mullaly and Batey (although now gone), on $500 an hour. I know plenty of people who could lose $200 million dollars a year, and would do it for less than $30 an hour.
carton of beer say’s you can’t find an ad to say that.cruze’s price came at right when all the accc crap was going on,and many other car company’s were doing the same thing.mind you,the cruze’s driveaway price is not like say,an sv6 driveaway price at the moment(if you know what i mean)…
Publicity Machine, I was referring to Ford Global not Ford Australia concerning making a profit, Ford Aus will return to profitability sooner rather than later, the last 2 years have had massive costs in restructuring, heavy development costs and the dreaded GFC which ment they had to top up a massive amount of Super for employees.
In terms of paying Alan Mullaly 500 dollars an hour to loose 200 million, ah, as you and I have both said, Fords global bottom line was in the black last year, the company as a whole has consolidated it’s product line, it didn’t have to rely on government bailouts and is probably positioned better than any other manufacturer in the US financially and with regards to current and future products, not bad considering the GFC was one of the worst in history, you say people could of done the job his done for less than thirty dollars an hour, I’m sure there are a lot of company boards that think he’s been under paid at 500 dollars an hour.
Digressing here but…Haven’t heard much more about the Cruze being made here. Heard alot of hubris when they first released the Sth Korean sourced car, but not much since. Are they going cold on it and was it just a dummy to make it sound more Aussie and sell more initially? We know Holden love to promote their Australianess, despite only one of their models being made here.
Perhaps, like Ford (with the Focus) and Toyota (with the Corolla), Holden realise there isn’t much to be made from making relatively small profits, if any, with this sized car.
Can anyone enlighten me on the progress in regards to factory tooling, etc?
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Australian Cruze production is going ahead. Sedan and hatch models will be built here, with the Wagon (Euro production and RHD) probably being imported from Korea. The US will build LHD vehicles in Sedan and Wagon for that market. It is likely the Australian hatch will be exported to Europe.
Aus production is going ahead from March 2011 with a facelifted sedan to look more like the front end of the new hatch…tooling and necessary factory work for the build will commence later this year with pilot builds coming on stream before Christmas. Look for an expanded range to include an SRi model as well as alternative fuels.
There is no smoke and mirrors here. The Cruze is being groomed to become Australia’s biggest selling Holden and will probably eclipse Commodore sales by early 2012, if not before.
I’m with Ezz. A Cruze built in Australia with Australian labour costs would cost Astra money. And let’s face it: the Cruze is more a ‘good car for the money’ than a ‘good car.’ I wouldn’t be surprised if the bean-counters in Fishermans Bend point out to management that Holden buyers don’t really care where their car is assembled, as Cruze sales reflect.
Was’nt Cruise going to be built in Adelaide from 2010?
Ezz, Not sure what has progressed at the Elizabeth Plant, but from a friend at a supplier, the news is that Holdens has given out a few minor contracts for parts for the Cruze. Must be the more delicate parts that they cant bring in from Korea, when they send over the almost Complete Knock Down Kits for the Cruze (maybe the federal government put a 5% local content clause, in the contract when they ‘Lent” GM to build the cruze. I’v seen giant conveyer belts get assembled in a matter fo weeks, so if Holdens plan to start building the cruze in March next year, they should start the line build in February 2011. I think the biggest issue they have encountered, is how to spend the $400 million (135 feds, 35 state, 230 GM), on the 200 battery powered drill sets they need to assemble the parts from Korea. These drill sets are coming from Detroit, and GM has assembled a team of 250 engineers to design, test and authorise them. Bunnings did originally offer them to GM for $10,000, but under the government $1 for $2 green car deal, Holdens realised they would only get $3333 dollars from the governments.
I have a cruze on fleet, we have staff that buy only Holdens (dunno why, most of it is crap), sadly If you are a reasonable sized person, the cruzu is an awful little car to drive, its rated in some media as mid sized, well don’t try and sit in the back when the seats are all the way back in the front and the front seats are quite uncomfortable and this is in the top line cdx with leather and heated seats. To get decent performance out of it in the city you have to drive it in sports mode, it is absolutely torqueless and thirsty as buggery for a small car.
If you are satisfied with this car, you really have very ordinary motoring tastes or maybe you are replacing a datsun bluebird or the like, so the cruze would be a revalation.
Awful car, really horrible. I did not beleive GM was still able to make such crap, yeah the doors thunk, but thats just a smokescreen to the real crap components under the bonnet and inside, I reckon much of the electricals will be buggered before its 5 yers old and if it has an Astra engine, may the gods have mercy on your soul once it has 60000klm on the clock, blue smoke and blown head gaskets only a GM 4 can do with such precision. I reckon the german engineers knocked that motor out after Oktoberfest, it sure looks like it.
I am not surprised Hyundai have made a profit, compare the i30 to a cruze and you will just laugh at the piddle poor effort the cruze is in comparison, even Kia knock out a better budget tiddler.
Whilst GM still makes such rubbish Toyota will still sell Corollas.
Holden Cruze, my hat goes off to GM, they are still very capable of making real crap.
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I disagree it usually a poorly engineered car made on the rush to suck in the brand loyalists and noobs…
Well said! One thing I dont agree on tho is the comment about moving up from a Datsun Bluebird. Rednecks who buy Cruzes wouldnt buy a Bluebird, they’d have a Camira, a VB conformadore or an upmarket Viva or Epica hahahaha
Did you really just laugh at your own post?
Paul D, sorry to hear that you are so aggressively against the Cruze, I don’t understand why. European motor magazines and test drivers of which many are active racing drivers have commented that the Cruze is well German engineered and well handling car, giving many eurpean models a run for their money. I may be biased but I think I believe them more than you. If you would have said that an Siberian made Vaz was a total crap I could believe but I just can’t swallow your absolute hammering of the Cruze. I am looking forward picking up my CDX Diesel Auto next week. I have V6 Vectra and Turbo Astra, nice cars, not brilliant but nice. BTW, what are you driving?
Sorry Lynchy, I meant to sau Burela (i think thats how its spelt), head of ford oz, was on $500 an hour. Mullaly on the other hand is probably doing things right, like realising the normal business practice of economies of scale, and preempting the end of australian ford production.
Sean, did you say – Tooling and factory work to be installed at end of year. I remember Christopher Skase had to flee the country quickly to avoid charges of financial gain by deception. I wonder, with all the hoo haa that Ruess, Batey and Laird raised about the cruze production in Australia (with governemnt assistance), that they realised it probably best to flee also.
Fairy tales do come alive because people write books about them, however the majority of us know they arent true. The book of Cruze (authored by Reuss, Batey and Kim Carr), may be published thanks to government handouts, but when people grow up, the fairy tales die.
Let me see, Holdens will make a Cruze (after spending $380 million), @ about 25000 units per year. They may acheive a good years industry standard (not been good years, and Holdens aint an industry high achiever), of $1000 profit per vehicle. Thus with writing down the $380 million dollars over five years (industry practice, however the cruze will be 2 years old by this stage), they are writing off $76 million dollars per year, to achieve a possible (and not very possible) profit of $25 million per year. Maybe the $53 million (if only it will be that small) dollar gap should be made up by the 6000 public servants at Holden taking a $10,000 per year wage cut. That way they will only be paid 120 times the average car assembly worker in thailand.
I’m hearing ya Publicity Machine, Mullaly has openly said he’s never been a car fanatic, most of his decisions have been based purely on good business practices, that’s what probably seperates him from the rest of the top execs, this was evidenced when he all but said the FG G6ET was the best lux large car Ford had in it’s global empire but he was never going to get in to the global market because from a business point of view it just isn’t viable.
I don’t mind Burela, I think he inherited a lot of the problems caused by his predecessors but I think what will be one of his biggest mistakes was the cancelling of the V6 Falon project, if that had of been launched in the next 12 – 24 months as it was planned, Ford Aus would be in a much better position to influence any global large car plans and potentially would of had the lead in development. The I6 may currently be better suited to the Falcon but because of it’s unique design there’s now no commonality between it and the Taraus.
A Vehicle recall is a request to return to the creator a bunch or a complete production of a particular model, usually due to the detection of safety issues. The recall is an effort to limit legal responsibility for company disregard and to improve or avoid damage to publicity. Recalls are costly to a company because they often require replacing the recalled vehicle or paying for damage caused by use, even though possibly less costly than the consequential costs caused by damage to brand name and reduced trust in the manufacturer.
Considering this all recall policy. Holden had done right thing by recalling more than 9000 petrol-powered 2010 JG Cruze models.
I totally agree with you.
Considering all recall policies Holden had taken right decision.
i was notified on the 14th april that there is another recall with the wiring to the speckers and door hinge, holden should have looked at all these problems and reviewed the cars before selling them, i thin holden just wanted a car out there fast to compete with the mazda 3, and didnt care about the customers buying the cars. ive now taken my holden cruze cdx back to holden 6 times for there errors in making my new car 4 times for the fuel pump being incorrectly enforced and twice for my speackers, (which are still sounding fuzzy and drop out the sound), never again will i buy a holden, they have to think seriously before putting their customers ar risk.
Should have bought a Suzuki bugger all recalls on those babies.
i bought my cruze in April 2010 and have had no problems, i am very happy with my cdx red cruze