Toyota Kluger Review | CarAdvice

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Toyota Kluger Review

TOYOTA KLUGER

Pros: Silky-smooth V6 engine with ample power; versatile seating design; loads of creature comforts; 7 seats

Cons: Bland styling; no Bluetooth music streaming; five-speed auto; few if any soft touch plastics; ride can be fidgety; some body roll

By Anthony Crawford |
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Price: $39,990 to $65,490

Our Rating:  

You’re probably not going to see Jennifer Hawkins swanning around in a Toyota Kluger anytime soon – and you won’t find a poster of one hanging on your son’s bedroom wall next to the Lamborghini Aventador and the NSW/Queensland State of Origin team, either.

Affordable family-size SUVs that bow to function over form just don’t get that kind of attention.

The current-generation Toyota Kluger was launched in Australia in 2007 and benefitted from a fairly substantial facelift in 2010 that included a new bonnet, grille, bumpers, front guards, headlamps, tail-lights and door mouldings.

While the update went some way to maintaining a contemporary look for the Kluger, styling probably isn’t going to be a key selling point.

Australia is now set to receive the next-generation Kluger in the latter half of 2013, but this time it won’t be made in Japan.

Production of the right-hand-drive Kluger (known as Highlander in other markets) will shift to Toyota’s Indiana plant in the United States, where Australia will directly source its allocation.

Kluger is a critically important model for Toyota in Australia, where it currently sits in the number three spot in the crowded large SUV segment, behind the Ford Territory and Toyota Prado.

There are sound reasons for its success. There’s plenty to appreciate, especially with the top-of-the-line Toyota Kluger Grande that we tested.

From any angle the Kluger is a sizeable vehicle. It’s not quite as big as the LandCruiser, but with a length of 4785mm and width of 1910mm, it’s not far off it.

With so much interior space available, the Toyota Kluger is an incredibly versatile vehicle. It’s also cleverly designed to provide people-mover capacity, or van-like carrying capability.

Seven seats are standard on all but the entry-level KX-R model. The second row can slide forwards or backwards and offers ‘Gold Class’ style individual seating complete with four bottle/cup holders, centre table and armrests.

That’s all the better for those lucky enough to be kicking back with drinks and snacks enjoying a DVD on the standard fit 9.1-inch screen using the parent-friendly wireless headphones.

It’s an all-leather affair in the Kluger Grande, too, that extends even to the third-row seats, which can be laid flat or split 50:50.

Conveniently, the second row seats can be folded remotely from the rear cargo bay, opening up even more load space for transporting longer objects.

For smaller items such as grocery bags, there’s a rear glass hatch that can be opened independently of the entire tailgate.

There’s plenty of legroom for passengers in both rear seat rows as well as individual air-conditioning vents for greater comfort.

Up front, the liberal use of woodgrain-look trim and chrome highlights give the Kluger a semi-premium feel. That’s despite there being few if any soft-touch plastics throughout the cockpit. That’s something you might expect on board a range-topping SUV with a price tag of $65,490 (before on-road costs).

It’s comfortable enough with a broader-style seat design that provides a soft seat cushion and plenty of elbow space, but there’s not enough bolstering to counter the Kluger’s moderate level of body roll during cornering.

This family SUV is well equipped, though, with a range of premium features including smart entry and start, heated front seats, rear view camera (without parking sensors), 8-inch touchscreen, satellite navigation, three-zone climate control air conditioning for front and second row seats, seven airbags and Bluetooth phone connectivity.

Disappointingly, the Toyota Kluger misses out on a music streaming function – although a USB port and 3.5mm auxiliary input is provided.

There are no such inadequacies when it comes to Toyota’s silky, smooth-revving 3.5-litre V6 petrol engine. It’s beautifully refined and very quiet inside the cabin.

With 201kW of power and 337Nm of torque it’s also quite lively. Despite its size and weight (2035kg) the AWD Kluger will sprint from 0-100 in a fairly zippy 8.2 seconds.

The only downside is that Toyota is still using a five-speed automatic transmission in the Kluger, and while it’s a smooth-shifting unit that mates reasonably well with the V6 powerplant – a six-speed unit would likely provide improved fuel efficiency and performance.

Throttle response is nice and sharp, though, making for punchy performance any time you need it.

Some of the negatives – according to Toyota our Kluger can achieve a combined fuel consumption of 11.6L/100km, but the best average fuel consumption we recorded during our weeklong test was 14.1L/100km

The Kluger feels every bit as large as its dimensions, at least from behind the wheel. With 3.1 turns to lock, there’s a fair amount of arm-twirling required, too, so drivers will need to tread carefully when entering and exiting those space-deprived parking stations.

When it comes to ride comfort, we’ve got mixed impressions about the Kluger.

On well-maintained bitumen the ride is comfortable with its all-round independent suspension soaking up small bumps and any unevenness.

However, over poorly maintained suburban roads the Kluger’s suspension is less effective and there’s a level of harshness that occasionally travels through the Kluger’s body, producing a fidgety ride experience.

It’s a similar story with the handling. While we don’t expect hatch-like agility in an SUV of this size, there’s a tad too much body roll on turn-in with the Kluger.

Overall, the Toyota Kluger doesn’t feel as balanced or composed as the lower priced, but equally well-equipped, Mazda CX-9, or the Territory, in this regard.

Even in torrential rain, there’s plenty of grip, though, from the 19-inch alloys shod with 245/55-series Bridgestone Dueler tyres in concert with the vehicle’s full-time AWD system (2WD versions are available).

Apart from the seven airbags, the Toyota Kluger picks up a full suite of active safety systems including vehicle stability control, traction control, anti-locking brakes with brake assist and electronic brake-force distribution.

It’s no beauty contest contender, but the Toyota Kluger offers exceptional versatility and space coupled with plenty of power, loads of kit and Toyota’s reputation for low running costs.

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  • ABCDEFG

    “It’s a family thing” lol. If I were to spend $50-$60k large for a Toyota SUV, I’d get the $44k FJ Cruiser, the $56k Prado GXL V6 petrol or top up a bit and get a $76k Land Cruiser 200 GXL V8 petrol. All these are drive away prices.

    • HiggsBoson

      …and yet not comparable to this product at all. For starters, [1] The Kluger is a Soft Roader (ie No Low Range 4WD as all the others are. [2] The FJ is essentially a 2 + 2 with suicide style rear half doors and cramped interior accommodations with a basic ‘sparsity’ (as in hard gloss plastic to emulate the retro metal dash of its spiritual predecessor and no luxuries beyond what can be found in the cheapest Hyundai i30… [3] The GXL prado for $56K is not as well appointed as the Klugers in this price range. No leather, electric seats etc that the equivalent Kluger (KX-S) is shipped with. [4] $76K is quite a bit more, which if you were looking (able) to spend, you probably wouldn’t be looking at a Kluger anyway, and a Land Rover Discovery 4 would provide a highly worthy contender for your cash (much better appointed than the cruiser) and much more lauded as an all round 4WD too.

      • ABCDEFG

        I have driven or sat in all of them, Kluger, FJ Cruiser, Prado and Land Cruiser 200. The FJ Cruiser is not small, it’s not cramped, it’s quite roomy, it uses the Prado’s platform, it’s width is exactly the same width as the Land Cruiser 100 (huge) but it’s shorter. Some people sleep inside the FJ Cruiser. It’s built by Hino truck for Toyota, the interior and exterior is rugged and designed to take abuse and last a long long time.

        Of course the Kluger is a soft roader, a Camry on stilts. If you want leather with flashing lights all over, better get a fully loaded Camry or a fully loaded Tarago and save big dollar$$……… and that’s why the other 3 “real” 4WDs are better options.

  • MINI_CS

    Another dull Toyota product.

  • FanBoi

    The fake wood is just lame.
    //

    • F1

      Well the wood looks better then the fake wood GM & Ford use..

      Also Lexus make use of real wood, but since its so shiny people think that it’s fake..

      • nickdl

        I can’t think of fake wood in any current Holden or Ford. The last I remember was in Fairlanes and Statesmans, neither of which are being sold anymore. 

        As for the wood in the Kluger, it doesn’t come more awful! We checked one out a couple of years ago and in the same yard was a Ssangyong Rexton. Believe it or not but the Ssangyong’s wood looked better than that of the Kluger. This really detracts from the look of the Kluger’s interior which is a shame because it’s decent as a people mover.

    • Phil

      Honestly, all wood looks kinda awful. I can’t think of any current vehicles with wood done decently.

      • JHP

        what about the wood in bentley? i reckon they looks superb

    • http://www.facebook.com/people/Karl-Sass/100000921334936 Karl Sass

      I’m going against the grain here, I’m a fan of the wood/leather look in luxury cars. I just think that the silver/alloy look seems a bit ‘base model’, it doesn’t give enough differentiation between the models.

      Obviously some ‘fake wood’ looks terrible, but when it’s done properly it can look nice. 

  • Nick

    I  recently purchased the GRANDE version and it is a delight. The Safety features ( First SUV to have side airbags that extend to all the way back to the 3 row.  and seven seats are brilliant. Compared to the CX9, Ford territory and Tribeca , you get fixed price servicing, the writer missed out on the amount of storage space there is in this vehicle. The fuel consumptions is way better than the CX9.  This is family orientated vehicle and  as i have twins with all the bags and stuff that you have take this is a perfect vehicle. 

    • H1

      My company has a 1yr old Kluger Grande. I expected it would be refined and quiet. But it’s not. It’s noisier than my co-worker’s 6 year old Hyundai Santa Fe V6.

      • F1MotoGP

         I think Toyota and Honda slowly going down hill. Kia and Hyundai on the other hand doing well better products. Kia Rio got DI but Jazz or Yaris still FI and Yaris 4 speed auto. Kia /  HYundai got small diesel cars Honda promising for years and still waiting.

        • H1

          The lastest is one thing. Reliability/durability is another thing.

        • Phil

          Kia are releasing better products? From recent reviews, I get the impression they still have a long way to go in terms of the ride, handling and dynamics of their vehicles. But they are improving very rapidly and that is a great thing to see.

          • David Smith

            Phil, one recent review by one bloke on this site who has been taken to task over his opinion by people who actually own the car he criticised.That is the sort of damage an opinionated “expert” can cause.

        • Wiley

          Having driven the new Rio and Yaris

          I can tell you the Yaris is clearly the better drive, feels a lot more nimble then you expect..

          Rio is truly a sluggish car, also Hyundai/Kia numbers are always industry leading on paper, but in reality they’re lackluster.

          The interior ergonomics, comfort, design and even smell of Yaris exceed the cheap Rio

          Even refinement, Yaris is refined car for what it is, rio you actually feel like your driving a sub-compact

          And last fuel efficiency, Yaris is more efficient in real-world.. Truly is

          • The Salesman

            Car of the year…Kia Rio. Enough said.

          • Bender

            Who’s car of the year???

      • Kaas

        Why do you have to lie to troll Nick?

        If you know anything about Toyota, you’d know they sacrifice sportiness and excitement for comfort, noise-free cabin and smoothness. Because their market for these cars are “older” and appreciates these over sportiness and grunt. You’re probably the ONLY person here who has commented on his/her “co-worker’s 6 year old Hyundai Santa Fe V6″. 

        Troll fail, please go look up overall impressions of Hyundais made 5 years ago today and you WILL SEE why you’re attempts to put down Toyota is complete garbage and utter lies.

        Do you work for Hyundai dealership?
        Are you Korean?
        In Autoblog, Hyundai has so many trolls on anything Toyota based that you’d think they are on Hyundai’s payroll.

        I can guarantee you, a Kluger Grande 99/100 especially 1 year old will be smooth, quiet and comfortable. And if it is making noises… something is wrong and its covered by warranty, tell your employer to get it serviced or report the noises, its under warranty. Whilst your imaginary co-worker’s imaginary quieter 6 year old Hyundai Santa Fe V6 is indeed a marvel and should have documentaries made about it.

        • F1

          Yeah Hyundai fanboys/workers are the worst at disguising them selves..

          They’re pretty stupid, just like their favorite cars..

          Every time there is a Toyota review, article or discussion I see bunch of people mentioning Hyundai this and that..

          I even regularly see these people claim that Hyundai is better then BMW.. Just to give you an idiot at how sound their PR skills actually are and how stupid their fanboys are..

        • Whatever

          And what was that post Kaas? You negate your own point by being an obvious fanboy. I don’t favor one brand over another in general but judge the specific cars they produce separately. In saying that why be so angry about other people expressing their own opinions? You would be surprised at what you could learn if you aren’t close minded and defensive.

        • H1

          You are the master troll. Test out the road/engine noise of the Kluger GRANDE (NOT EVEN FKN KX-R OR KX-S) in relation to the Hyundai V6, Falcon 6, KIA V6 and others before you comment. We had first hand experience, not heard from friend’s friends nor heard from 2nd cousins nor are fanbois in anyway. Everyone in my company that has driven or drove our company’s Kluger Grandes commented that they are much noisier than expected. Before taking the Kluger Grandes for drives, my co-workers, including myself thought that the Kluger would be smooth and refined because the Kluger and the RX350 are based on the same platform. BUT NO, they all found that it has a lot of road noise and they said it’s noisIer than Hyundai V6, Falcon 6, KIA V6 or whatever cars they got. It must be that Toyota deliberately made the Kluger significantly noisier than the Lexus RX so that people would part with another $30,000 to get the Lexus RX.

      • Don Quay

        Yes of course, six year older Korean cars are always better then any new car. We all know that so there was no need to mention it. (I hope you picked up the fact that I’m mocking you, troll)

        • H1

          I am not going to call you a troll. But do yourself a favour and go test drive a Kluger Grande and note the road noise (with other comparable 6 cylinder cars) before you open your mouth. I have.

      • Anthony

        Every review I have read has commented on how quiet and refined the Kluger is?  Are you sure you weren’t driving a Territory?

    • Phil

      Toyota’s Fixed price servicing IS NOT a advantage compared to the Territory.
      Toyota Kruders fixed price servicing only lasts for 3 years and it costs $340 a year with the inconvenience of having to go back to the dealer twice a year.
      Territory’s fixed price servicing is $275 a year for FIVE years (not three) with the added convenience of only having to go to the dealer once per year. It goes on to a 6th year @ $420 and 7th year back to $275. They also give you free roadside assistance during this time.

      Toyota has people fooled with their Kruder fixed price servicing. The Territorys is cheaper, more convenient, lasts longer and comes with roadside assistance.

      • Curto67

        Hey Phil the Kluger fixed price servicing isn’t $340 it’s $170, just take a look at toyota website.
        And why do you think ford have a road side assist, it’s because they know that there vehicles will eventually breakdown

        • Anthony

          Wrong Curto67.  The Kluger like it’s fellow ripoff makes Mazda and Subaru needs 6 month/10,000km services.  So even if you don’t travel the 10,000km a year you will still have to do 2 services.  Phil is correct above in stating that the kluger fixed price scheme will cost $340 a year, and the Fords scheme is much cheaper requiring only 12 month/15,000km services.

    • Travandlyn

      Ford has fixed price servicing.

    • David

      I have owned a Kluger for 2 years. As far as the comment below about noise is concerned – that’s nonsense. At cruising speeds it is like a Lexus – refined, smooth and almost silent. Some make fun of Toyota. Having owned about 20 cars including 3 Toyotas, I would say the Kluger is the best I’ve owned. It really is a cut price Lexus it is that good.

  • http://twitter.com/jackkl Jack

    I think I would rather have scratched up, rattly hard-touch plastics any day over wood. Yuck.

  • TAS

    where is the USB port? Can’t fiind it anywhere on the dash.

  • Chest Rockwell

    Nice family car… But a fuel guzzler, so no thanks Toyota.

    • Prtqr

      But it’s one of the punchiest large SUVs around, you’d be surprise with the Performance of this thing

      At my work, we have this and few other SUVs and I always choose the Kluger when I need to go somewhere hahaaa, has a very good engine I think

  • Don Quay

    Regardless of how many seat belts the Kluger has, it is not a seven seater. The removable feature of the middle seat in the second row means that it is too small for anyone who has outgrown their booster seat to sit in it comfortably.

  • Nick

    With a Ford, u would need road assistance.
    Crappy build and even worse fuel consumption

  • Enz

    You guys choose a bad colour

    Should of chosen a white Kluger, it suits this vehicle much better

  • Dave S

    Even after 5 years, i look at it and think Toyota got a H3 Hummer and softened all the surfaces and then turned it into a high riding Camry wagon.

    The Falcon and Commodore get savaged for being too big and heavy and then Toyota gives us the 2 ton plus 6 cylinder wagon with fuel use of a V8 and people seem to love it.

    • Suuiz

      Fuel use of a V8? You must have a very efficient V8

      So if I’m not mistaken, you’d want this 2-tonne beast with a 4-cyl engine ??

      But i believe aurion has same motor and I drive aurion regularly and in town I get anything from high 8L/100km to 12L/100km

      In highway the aurion averages below 8L/100km and stays between 8 to 9 which is pretty good

      • nickdl

        It’s much heavier than your Aurion…

  • Rightindicators

    Nice all round offering. Most people who buy it will look over the styling and go for the practicability and reliability. For styling, people can go for the up market brands with bleeding edge technologies but more risks.

  • Leighh

    Reliability? You’ve got to be kidding……

  • bisonfute

    I WOULD HAVE BOUGHT ONE THIS YEAR IF THEY CHANGED THE NAME  – BOUGHT sr5 hILUX   ADDED CANOPY BULL BAR ETC

    Change the name to ??? englissh not some japnese computer generated  name and i’ll buy one

    • Cfn1667

      Kluger is German…

  • Joe

    had my Kluger Grande for only one month now but I can say better build quality than a Territory had one of those couldn’t wait to get rid of it, never owned such a troublesome car not to mention the lack of support from the Ford dealers, loves a drink but what do you expect from  a 2 tonne car, not a real 4WD but those who buy them like me don’t expect it to be, Quiet enough and Finally if it as reliable as my Aurion and can carry all my kids stuff and their friends then it’s going to be a winner in my mind.

  • Jassmitty

    I bought a late model 2010 AWD KX-S Kluger (brand new).
    Light driving (no off road, no towing) and needed a front diff rebuild by 20,000km (18 month service in my case). 24 month service needed the KX-S badge replaced as the red paint was falling off the S. I now hear a clunk in the steering system when I turn the wheel whilst reversing out of my (flat) driveway. Will mention this at the next (30 month) service. First Toyota I have owned and maybe the last.
    However, in spite of my comments above I am happy with the way the car drives (quiet and quick), I get good fuel consumption figures - 12L/100km around town and 10L/100km on a trip to the snow and back (about 2,000km). I had a 2.4L 1990 model Nissan Pathfinder before the Kluger and got 15L/100km around town.