Warranty

Toyota has filed a court-enforceable undertaking with the Australian Competition and Consumer Commission (ACCC) following ongoing diesel particulate filter warranty complaints – and has, for now, escaped any financial penalty. The action comes a month after a damning independent report was critical of Toyota's diesel particulate filter technology – and amid a class action in which, combined, could cost Toyota millions of dollars in compensation, warranty repairs, and vehicle buy-backs.

Mitsubishi is poised to introduce Australia’s first 10-year warranty – the longest coverage offered by a car-maker locally, and double the length of time offered by most rivals. The warranty is set to increase from five or seven years currently offered on selected models, to 10 years coverage across the entire range from October 2020. However, the extended coverage only applies to vehicles serviced within the Mitsubishi dealer network using the company’s fixed-price service program.

Although they're designed to make your life easier in the long run, scheduled services can be a pain when they pop up out of nowhere and add to your living expenses. It's easy for an annual service to slip through the cracks. Before you know it, it's six months since you got that first reminder and you're encountering some kind of mechanical issue that probably could have been avoided. Where does this leave you with your car's warranty?

NOTE: Due to an error in the recall notice, this story originally referred to the second-generation Trafic II alongside the newer Trafic III. In fact, the recall applies only to the Trafic III, as detailed in our updated article below. Two build runs of Renault's popular third-generation cargo van have been recalled this week for separate issues, impacting owners of 2015 Trafic III and 2019 Trafic III models.

Genesis has taken first place in J.D. Power’s 2020 Vehicle Dependability Study (VDS) in the marque’s first year of inclusion in the study. J.D. Power is a United States-based automotive consumer analytics and car reviewing publication that devised the VDS to focus on vehicle dependability in a more practical time frame of vehicle ownership.