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Capped-price servicing explained: A guide to what's offered, what's covered and the limitations
advice
21st Mar 2020
4 min read

Capped-price servicing explained: A guide to what's offered, what's covered and the limitations

If you're in the market for a new vehicle, or even a used one, there are many things to consider, but one items sometimes overlooked is servicing. Aside from the inconvenience of taking a car to a dealer or mechanic, opaque and uncertain pricing has in the past made it the automotive equivalent of visiting the dentist — necessary, but unpleasant. For a while now, local distributors have tried to make things a little less gruelling by limiting, or sometimes eliminating, servicing costs.
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Derek Fung
Lexus Australia introduces capped-price servicing
News
8th Jan 2020
2 min read

Lexus Australia introduces capped-price servicing

Liam Murphy • Toyota’s luxury division Lexus has introduced capped-price servicing for its Australian customers. The option comes more than 11 years after Lexus’ parent company Toyota introduced capped-price servicing to the Australian market in 2008. Available on all Lexus models delivered from January 1, 2020, the initiative is an expansion of the brand’s Encore Owner Benefits Program.
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CarAdvice
Holden offering seven years free servicing on Acadia, Colorado 4x4, Trailblazer
News
2nd Oct 2019
2 min read

Holden offering seven years free servicing on Acadia, Colorado 4x4, Trailblazer

Holden will offer seven years of free servicing to Colorado 4x4, Trailblazer and Acadia buyers, as it looks to boost sales coming into the end of 2019. The offer applies to cars delivered between October 1 and December 31, 2019, representing a saving of more than $3000 in the case of the Colorado ute and Trailblazer seven-seat SUV. Buyers of the Holden's rival to the Toyota Kluger, the seven-seat Acadia, stand to save more than $2150.
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Scott Collie
Luxury car owners are more satisfied
News
16th Oct 2018
3 min read

Luxury car owners are more satisfied

If you’re shelling out big bucks for a premium car, you’re quite right to expect premium customer care. The good news is, according to global research firm J.D. Power, that’s exactly what most people are getting. Its 2018 Australia Customer Survey for Luxury Vehicles spoke with 511 luxury vehicle owners who purchased their car between March 2013 and August 2018, and had it serviced at an authorised dealer between March 2017 and August 2018.
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Mike Costello
Supercheap Auto and Bosch develop AutoCrew service network
News
22nd Aug 2017
2 min read

Supercheap Auto and Bosch develop AutoCrew service network

Retailer Supercheap Auto and engineering company Bosch are teaming up to build a network of service centres around Australian under the newly-developed AutoCrew brand. It is seemingly the next logical step for Supercheap Auto, the region's biggest specialist automotive retailer, which has been dabbling in the field of service for a few years now. Its most recent store upgrade (pictured in this article) saw it push hard on that strategy.
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Matt Campbell