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Car dealers have room for improvement, says J.D. Power

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Car dealers have room for improvement, says J.D. Power

A largely mass-market survey of 3075 recent new car buyers has found almost one-in-five were not entirely happy with how the experience went at their dealer. The study, conducted by market research and analytics firm J.D...

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Australians charged $761 million each year for car batteries
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Australians charged $761 million each year for car batteries

A new study has revealed the impact flat batteries have on Australian consumers, and how prone we are to replacing them instead of recharging. The study, which was undertaken by research firm YouGov and commissioned by accessory company CTEK, found Australian consumers spent $761 million on car batteries and 8 million collective hours waiting for a battery replacement during the last 12 months...


Suzuki tops customer satisfaction survey in Australia
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Suzuki tops customer satisfaction survey in Australia

Suzuki has taken top spot in Canstar Blue's latest customer satisfaction survey for 2018 for new cars, beating out the likes of Mazda and Toyota. Conducted by local firm Canstar Blue, the survey rates Suzuki a maximum five stars in the areas of overall satisfaction, reliability and value for money...


Isuzu I-Venture Club: River Island Adventure in the Isuzu MU-X LS-T

Isuzu I-Venture Club: River Island Adventure in the Isuzu MU-X LS-T

The Isuzu I-Venture Club is celebrating its one-year anniversary this month. Since its inception, many D-Max and MU-X owners have ventured far off the beaten track at one of these exclusive drive events...


Kia Australia introduces seven-year warranty, capped-price servicing and roadside assist
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Kia Australia introduces seven-year warranty, capped-price servicing and roadside assist

Kia Australia has confirmed the introduction of a new seven-year warranty, capped-price servicing and roadside assistance program that positions the South Korean brand as the industry leader for ownership. The company claims the seven-year program - dubbed 7-7-7, "sets a new standard for customer care in the Australian automotive landscape", with the warranty for Kia vehicles now extended from five years to seven - with unlimited kilometres...