Recalls
Recalls

2019-2021 Mercedes-Benz Sprinter recalled with transmission software bug

The gear recognition function may malfunction preventing the reverse light from turning on, according to the manufacturer.


Mercedes-Benz Australia has recalled 11 examples of its Sprinter van, citing a potential fault with the reversing lights.

The affected vehicles were sold between 21 September 2018 and 4 January 2021 (Model Years 2019-2021).

The recall notice, lodged with the Australian Competition and Consumer Commission (ACCC), says: “The gear recognition function in the transmission may not function as intended in some vehicles.

“This may cause the reversing lamp to stop working until the next ignition change, or the next engine start,” the notice continued.

“Loss of reverse lights may reduce the visibility of the vehicle and provide no indication that the vehicle is reversing, increasing the risk of an accident leading to serious injury or death to vehicle occupants, other road users or pedestrians.”

A full list of vehicle identification numbers for the 11 cars involved in the recall can be found here.

To have your vehicle checked, find your closest Mercedes-Benz dealership by clicking here.


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William Davis

William Davis has written for Drive since July 2020, covering news and current affairs in the automotive industry. He has maintained a primary focus on industry trends, autonomous technology, electric vehicle regulations, and local environmental policy. As the newest addition to the Drive team, William was brought onboard for his attention to detail, writing skills, and strong work ethic. Despite writing for a diverse range of outlets – including the Australian Financial Review, Robb Report, and Property Observer – since completing his media degree at Macquarie University, William has always had a passion for cars.

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