Subaru Australia has announced it will offer home delivery of vehicles for new-car buyers, and contactless pick up and drop off for its service customers during the COVID-19 pandemic.
Subaru’s offer extends to all cars undergoing routine servicing, and all new-car buyers regardless of whether the car was purchased online or in a showroom.
“While the vast majority of our dealerships remain open nationwide, continuing to serve our customers’ sales and service needs in store, we recognise some customers are seeking alternate ways to interact with our brand, given the current climate,” Subaru said in a media statement.
Further to the pick up and drop off service, the initiative also includes virtual showroom appointments, at-home test drives, certain software updates over the internet, and a careful clean of key touch points inside the car before and after each pick up or return.
Subaru joins other brands offering contactless solutions during a time where the viral transmission of COVID-19 is still a concern.