Genesis has taken first place in J.D. Power’s 2020 Vehicle Dependability Study (VDS) in the marque’s first year of inclusion in the study.
J.D. Power is a United States-based automotive consumer analytics and car reviewing publication that devised the VDS to focus on vehicle dependability in a more practical time frame of vehicle ownership.
The VDS assesses problems reported by owners during the most recent 12 months in a three year period of ownership of a brand new vehicle. This year's VDS was the 31st of the study.
Genesis was included in the VDS for the first time in the recent 2020 study.
Using a metric of ‘problems per 100 vehicles’ (PP100), the VDS ranks overall brand dependability with a numeric score – the lower, the better.
Genesis received a score of 89 PP100, meaning that every 100 Genesis models sold in the US, there were (on average) 89 problems reported in the third year of ownership.
To put the score in context, Lexus placed second with a score of 100 PP100 (a six point improvement on their 2019 score) and Buick came in third with 103 PP100 (a considerably 15 point improvement from 2019).
Land Rover placed last with a score of 220 PP100 – denoting that every Land Rover in the study, on average, encountered 2.2 problems over the 12 month study period.
There were 32 manufacturers included in the most recent study, with the industry averaging a score of 134 PP100.
J.D. Power claims this score marks a dependability improvement of 1.5 per cent over the 2019 VDS (compiled of data collected throughout 2018).
Lexus took the outright most dependable model award with its Lexus ES.
Results and an industry breakdown can be found on J.D. Power’s site here.