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Toyota RAV4: 436 cars affected by stop sale

Toyota's strong-selling RAV4 SUV is subject to another stop sale, with some cars being delivered with the wrong wheels.
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Toyota Australia has been forced to stop sales of its front-wheel drive RAV4 Cruiser SUV, after discovering some examples have been delivered with the wrong wheels.


UPDATE - 2:00pm 13/11/2019: Toyota has provided additional detail about how owners of RAV4 Cruiser two-wheel drive vehicles with the wrong wheels fitted can have the problem rectified. The story has been updated with those details.


The sales halt applies to 436 examples of the RAV4 Cruiser two-wheel drive petrol, which have been fitted with 18-inch wheels from the GXL instead of the 19-inch units promised by Toyota (pictured above).

Toyota says some of the affected vehicles have already been delivered to customers, while those still with dealers won't be sold until the correct wheels are fitted.

"A small number of RAV4 2WD petrol Cruiser vehicles were incorrectly fitted with 18-inch wheels instead of 19-inch wheels. Toyota is aware of the situation, and we are working with all impacted customers to rectify the situation," a Toyota spokesperson told CarAdvice.

Toyota will offer owners a $1500 EFTPOS card if they're happy to keep their car with the incorrect wheels. Alternatively, owners can choose to have a new car delivered with the correct wheels.

Above: The 18-inch wheels from the GXL, incorrectly fitted to a batch of RAV4 Cruiser petrol models.

This is the second time Toyota has been forced to stop RAV4 sales this year. In June, the company put a sales halt on hybrid models over a problem with the car's regenerative braking system. Affected models were recalled late in June to have the issue fixed.

Buyers currently face a six-month wait for the top-selling RAV4 Cruiser Hybrid, but that hasn't stopped the RAV4 selling strongly in 2019.

It's sitting on 19,732 sales year-to-date according to VFACTS data and topped the medium SUV class in October, outselling the second-placed Mazda CX-5 by 424 units.

Despite a declining overall market and a 1.8 per cent drop in medium SUV sales, reported registrations of the RAV4 have grown 6.7 per cent in 2019.