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2006 Ford BF Falcon XR8 Ute Warranty Complaint

2006 Ford BF Falcon XR8 Ute Warranty Complaint


Name: peter pietroboni
Car Make:  ford
Car Model: Falcon BF XR8 ute
Year of Manufacture: 2006

Warranty Complaint:

Drove ute home from compass ford but didnt like the way it pulled to the right the next day i rang up and complained and we decided to have allignment checked at 3000k new car check up. Took ute back at 3000k and wheel alignment was done. Drove back home 100ks but still the same,Had another allignment still the same,Took car back again and some sort of kit was fitted to front end. Drove car home and nothing has changed.

I then complained to Ford customer service who said to try another Ford dealer so i booked it in to Muir Ford Manjimup they checked it out and said it was unallignable and a kit had to be fitted, I took car home again and waited for kit to arrive,took back and had kit fitted. The allignment was then a bit better but car very light and wandery on uneven surfaces.I took it back again and they said it was out of their expertise and to take it to a FPV dealer. I took it to Geograph Ford who took it for a drive around the block and said it was ok but tyres are all cut out and need replacing and Ford wont cover it even thou its been back about 8 times and iv complained since brand new.

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