American car makers have dominated the 2014 AutoPacific Vehicle Satisfaction Awards, though it was the Germans that claimed two of the top gongs.


AutoPacific’s Vehicle Satisfaction Awards claim to objectively measure owner satisfaction across 50 attributes ranging from interior comfort and convenience to fuel economy and performance. The results of the 2014 survey were based on the responses of more than 92,000 new vehicle owners in the US.

Lincoln and Chevrolet won seven of the 11 passenger car awards, while Cadillac, Ford, GMC and Jeep shared five of the 11 light truck and SUV awards.

Lincoln, Ford’s luxury North American division, was also named the most satisfying premium brand, with GMC taking home the trophy for being the most satisfying popular brand.

The highest honour went to the Mercedes-Benz S-Class, which registered the highest satisfaction score in the 18 years of AutoPacific’s awards. Its achievement was recognised with a president’s award – only the second such prize ever awarded.

The BMW X5 was named the most satisfying vehicle in the light truck/SUV category.


2014 AutoPacific Vehicle Satisfaction Award winners:

Passenger cars

Premium luxury: Mercedes-Benz S-Class

Executive luxury: Lincoln MKS

Aspirational luxury: BMW 3 Series Gran Turismo

Luxury mid-size: Lincoln MKZ

Large: Chevrolet Impala

Mid-size: Kia Optima

Premium compact: Kia Soul

Economy: Chevrolet Sonic (Holden Barina)

Sports: Chevrolet Corvette

Sporty: Chevrolet Camaro

Hybrid/EV: Lincoln MKZ Hybrid

Light trucks and SUVs

Heavy-duty pick-up: Ford F-Series Super Duty

Light-duty pick-up: GMC Sierra

Luxury/large SUV: Infiniti QX80

Mid-size SUV: Jeep Grand Cherokee

Premium luxury crossover: BMW X5

Luxury crossover/SUV: Cadillac SRX

Large crossover/SUV: GMC Acadia

Premium mid-size crossover/SUV: Toyota Highlander (Kluger)

Mid-size crossover/SUV: Nissan Rogue (X-Trail)

Compact crossover/SUV: Hyundai Tucson (ix35)

Minivan: Honda Odyssey