Recalls
Recalls

Volkswagen recalls 2.6m vehicles over gearbox, electrical issues

Volkswagen Group is recalling approximately 2.6 million vehicles around the world over three safety issues relating to the cars' dual-clutch transmissions, fuel pipes and electric systems.


Volkswagen says electric malfunctions may occur in the power supply of its DQ200 seven-speed dual-clutch DSG automatic transmission if synthetic oil is used, and has recommended customers use mineral oil instead.

The DSG recall affects roughly 1.6 million Volkswagen, Audi, Skoda and Seat vehicles globally, and approximately 11,000 in Australia.

Volkswagen Australia says it will notify all affected owners of vehicles with seven-speed DSGs filled with synthetic oil and advise them to visit a service department for an oil change.

The local division says it is currently about 40 per cent of the way through its recall of 25,928 DSG-equipped vehicles announced in June, and says customers who have already brought their vehicles in for that recall are not affected by the new announcement as the oil in their gearboxes has already been replaced.

Around 800,000 Volkswagen Tiguan SUVs have been recalled to replace a potentially defective fuse, which may blow, resulting in failure of one of the two vehicle light circuits, in turn causing individual light functions to fail.

The recall affects Tiguan models built between 2008 and 2011. Volkswagen Australia says roughly 16,700 Tiguans will be recalled in Australia, with the cars’ defective fuses to be replaced by fuses with a stronger surface coating.

Additionally, 239,000 Volkswagen Amarok utes have been recalled to assess the fuel pipes of their 2.0-litre TDI four-cylinder diesel engines, which may develop a leak within the engine compartment.

Volkswagen will fit a chafe protector to the affected points of the fuel lines of recalled vehicles to avoid any accidental damage.

Volkswagen Australia is currently investigating how many local Amarok customers area affected by the recall.

On the front foot after the company was widely criticised for its handling of June’s DSG recall, Volkswagen Group Australia managing director John White said the brand would ensure the recalls were conducted “promptly and efficiently”.

“We apologise in advance for any inconvenience that this may cause our customers,” White said.

“We will notify our dealer network today and will commence planning for the rollout of these recalls immediately.

“Customer safety and satisfaction are the highest priorities for Volkswagen Group Australia.”

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