Ford Australia has introduced capped price servicing for all its vehicles produced from 2007.
In a first for Ford in Australia, the myFord Capped Price Servicing scheme will apply for up to six years or 105,000km – whichever comes first.
Using the new myFord Capped Price Servicing website, Ford owners will be able to find the maximum they will pay for their next logbook service, regardless of which participating Authorised Ford Dealer they send their car to.
Below is a list of every vehicle currently eligible under the scheme:
Ford Australia general manager customer service division, Stephen Kruck, said the introduction of Ford’s capped price servicing was intended to make the process transparent and easy to understand.
“myFord Capped Price Servicing is an important element in reinforcing the value proposition that servicing with a Ford dealer represents,” Mr Kruck said.
“Ford dealers use genuine Ford parts as part of the logbook service and only Ford dealers use Ford-designed diagnostic equipment, and have technicians who undertake training from Ford Motor Company specifically designed for Ford vehicles. All of this is designed to build certainty and trust.”
The capped price servicing makes it clear how much you can expect to pay to service your new vehicle for the first six years.
For example, let’s compare a standard petrol-powered I6 Ford Falcon with a new Falcon EcoLPI (Ford’s new LPG model on sale in around September).
With service intervals of 15,000km, there are seven scheduled services for both models.
Ford Falcon petrol:
Ford Falcon EcoLPI
(Ford also includes a condition that replacing brake fluid – every second year – costs an extra $75 and replacing radiator coolant – every three to 10 years – costs an additional $150.)
The total price of servicing a standard petrol-powered Falcon (including three brake fluid replacements) is $2230, while the price of servicing a Falcon EcoLPI model (again including three brake fluid replacements) is $2995. That’s an additional $765, and important information for new car shoppers to be armed with before they make the final decision on their new car.
What do you think of capped price servicing? Should all manufacturers be forced to disclose a maximum fee for scheduled services? Let us know your thoughts in the comments section below.