2003 BMW X5 Warranty Complaint

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By Alborz Fallah | September 05th, 2007

2003 BMW X5 Warranty Complaint

Name: Shane Holmes
Car Make: BMW
Car Model: X5 4WD 4.4-litre V8 petrol
Year of Manufacture: 2003

Warranty Complaint:

The Auto Transmission completely disintegrated and the vehicle is inoperable at 65,000kms. I understand the Statutory Warranty is 36 mths and/or 60,000kms but for a vehicle that cost me $127k and i was the first owner and the car has never been off road nor been mistreated and the service history is up to date i am shocked and dismayed at the lack of any GOODWILL by BMW Aust.

Philip Smith

This surprises me a little. I have some problems with my 3 series just out of warranty and they fixed it. Although overall it was not a reliable car so perhaps they have decided to be more strict these days due to the cost of all these just out of warranty fixes.
Luis Pasquarelli

that’s what you get for buying a merc wannabee.
Bavarian Missile

Phil surprises me to ,not that I have ever had that much go wrong with any of the Beemers I have owned. Perhaps some strong letters to BMW Australia may have helped explaining the situation ? Did you check with other BMW forums world wide to see if its a fault ,may have helped your case if you could .

As far as Luis statement , mate why would BMW want to make a boring MERC wannabe? The current X5 in an article I read recently came out on tops of the Merc and the Audi Q7 ! I guess if your old Mercs are cool .
weirluo

I am doing research on X5 reliability coz I intend to buy a My05/06. Overall, the words from various forums around the world are rather disappointing. Not a reliable car and never buy private. buy from a dealer with extended warranty. it will save you huge.
http://www.aquatechtanks.com JACOB CHIRAMEL

Ammonia like intolerable pungent smell from AC blower.
My vehicle emits ammonia like intolerable pungent smell when its AC blower is switched on may for first 20 to 30 seconds in the starting. Here in INDIA none of the BMW staff could solve the issue, Nor they knew how to go about to solve it, This vehicle has run only 3500 Kms & trouble started at the time when it was at about 2200 Kms .
It is a brand new vehicle 2009 July model.
Now almost after 7 weeks of the complaint – their technical team has decided to replace its A/C EVAPORATOR – Hope it is the right solution
If it claims to be a brand leader ???????? Why ?????
If someone can pffer some tips. — Thanks.
JACOB CHIRAMEL. Email: cok@aquatechtanks.com

TonyB

Jacob – totally wild guess here. I’m not that familiar with what current model BMW engines are, but is by any chance your X5 a diesel? And does it use the Adblue de-NOx system becoming available I know on some European diesels? Adblue is a urea solution, which itself is made from ammonia. As I say, a wild guess.

http://www.aquatechtanks.com Jacob Joe Chiramel

Hi Tony
Thanks for your reply. Its a diesel 3 Series vehicle, Once its AC Evaporator was replaced, all its smell has vanished, But it was surprising that none of their BMW staff could guess / do it in a reasonable time, My brother in law from US said almost the similar Urea issue – which when I mentioned to their staff, they were not even aware of such Urea in the vehicle.
H/ever it OK & fine.
Thank You

http://www.aquatechtanks.com Jacob Joe Chiramel

Hi Tony
Thanks for your reply. Its a diesel 3 Series vehicle, Once its AC Evaporator was replaced, all its smell has vanished, But it was surprising that none of their BMW staff could guess / do it in a reasonable time, My brother in law from US said almost the similar Urea issue – which when I mentioned to their staff, they were not even aware of such Urea in the vehicle.
H/ever it OK & fine.
Thank You
jacob joe Chiramel
http://www.aquatechtanks.com Jacob Joe Chiramel

BMW in COCHIN – I am not getting its GPS activiated, What am I supposed to do to make the system work in my vehicle ?
http://www.aquatechtanks.com Jacob Joe Chiramel

BMW in COCHIN – I am not getting its GPS activated, What am I supposed to do to make the system work in my vehicle ?
Nevegould

Yes I too agree that BMW are a horrible company.
I bought an x3 from them in2008 and it has started shivering on idle.
The dealership doesn’t want to know about it, head office have given me an email complaints web address and the problem is all over the Internet.
There is a global manufacturing problem with the cars.
Boycot BMW at all costs and tell all your friends to do so too.