Comments on: 2007 Holden Captiva SX Warranty Complaint

By: Vickilegge

Vickilegge — Sat, 10 Dec 2011 12:01:00 +0000

my son also has had many problems with his 2007 craptiva,the latest was his bulbs blowing in his headlights,2 at the same time

By: Damian

Damian — Sat, 03 Dec 2011 23:41:10 +0000

There’s a reason why the Holden Captiva’s direct competitors are priced higher. You get what you pay for. Don’t expect Japanese quality from a brand that’s renowned for poor quality.

By: Julie Orr

Julie Orr — Sat, 03 Dec 2011 21:46:56 +0000

Hi, my car has just has the kaa bang klunk klunk klunk roller rocker bearings problem – 2007 LX Diesel with around 70K – Holden have only offered me 50% to cover the cost of repairs – their reasoning being I only had 1 service done at a Holden dealer. I advised them that this does not void the warranty and should absolutely no bearing on considering the cost of repairing a fault that appears to be happening to a lot of these cars, but they told me if I complained further that they may reduce the % they are offering me. Told me I should be grateful for this amount as the car is out of warranty and this is a goodwill gesture. How did you get Holden to cover the entire rebuild ?

By: Steve Butler

Steve Butler — Tue, 29 Nov 2011 11:09:02 +0000

Craptiva is right..

Just came off 11 weeks off the road in the dealer’s service department for a “known problem” – roller rockers. Just gone 4 years old so not long out of warranty – surprise surprise. Cost could be $4000 yet Holden not prepared to come to the party. A 25 year Holden supporter no more. Bring on Nissan or Toyota.

By: Craig

Craig — Thu, 24 Nov 2011 11:07:28 +0000

Holden Customer Service Stinks.All I can say is do not purchase a Holden .I have Brand New Series 2Captiva 2011 SX Diesel 5000km Major oil leaks ,In for over a week. Colleagues exact same car ,Car burnt a second car engine blown.Do not touch Holden put extra money maybe try European car ?
Cheers Craig

By: Sharon Flynn

Sharon Flynn — Mon, 21 Nov 2011 22:07:54 +0000

I’ve had 3 steering racks (all within 3 year warranty, thank goodness) on my 2007 LX. Now out of warranty, had a minor service and the mechanic (not Holden) broke an O2 sensor wire, replaced it, but engine light on constantly. Back to Holden dealer service who found a blown 15 amp fuse. Within 15 mins of leaving the dealer, three different warning lights appeared. Took it straight back, they found entirely different error codes, repaired them (original mechanic paid for that). 5 days later, all warning lights back on. Holden now tell me I am up for $1500 for a new alternator, wiring harness and air flow sensor (and $500 in labour). Can’t tell me why it’s happened, or if it had anything to do with what the original mechanic did. I had a perfectly functioning car before I put it in for a minor service at 70k. Am I wrong in thinking this is still part of the same issue? I think I’m right in expecting someone else to pay the bill….

By: Jun

Jun — Mon, 14 Nov 2011 04:54:14 +0000

I have a Captiva 7 LX diesel 2010 and had my front tyre replaced due to uneven tyre wear. Now my rear tyres are having the same issue and the tyre mechanic told me that the “Toe Bolt” is causing the issue and had advised me to bring my car to a Holden dealer as it is covered by a new car warranty. I spoke to Holden Service and told me that it is not part of the warranty and should pay $300 for the toe bolt to be adjusted.

Is anyone have experienced this problem? If yes, what did Holden contributed?

By: Andrew

Andrew — Sun, 13 Nov 2011 09:03:33 +0000

I have an 08 LX diesel with 245k on the clock. At 125k, I had the same rocker failure as Glen and others have indicated above. However, Holden, after some prompting, covered the entire rebuild and my car was 25k past the warranty. Apart from this issue and haveing to replace the suspension, I have not had any real issues with this car. My car averages 70-80k per year and I am pretty happy with it to be honest. That said, I now have what i think is a turbo whine that has started. Has anyone experienced this as yet?

By: bec

bec — Wed, 02 Nov 2011 08:10:20 +0000

Same problem with my 2007 lx captiva. Gets stuck in park and have to use shift lock release to get out of park!

By: Jellibean

Jellibean — Wed, 26 Oct 2011 06:15:40 +0000

Bill some how i found my intial set of Dunlop Sports lasted some 50000….although steel showing.

When talking with tyre dealers the Captiva’s are known to scrub the tyres due to poor suspension set up along with the choice of tyres fitted to new cars.

Several said that 20000km was good for some people….I do not think so when the Dunlop Sports are $500 are piece.

I currently run a Yokohama on my Captiva LX @ about $300+ each and they are up to 40000+km.

Talk to tyre dealers and also I am aware that you can have a suspension kit fitted to help with the issue but have not researched that further.