2007 Holden Captiva SX Warranty Complaint
Name: Rob Dunbar
Car Make: Holden
Car Model: Captiva SX
Year of Manufacture: 2007
Warranty Complaint:
Emmission control warning light coming on & the engine running rough.
Returned to the dealers 4 times in the first 6,000Kms, for a total of 6 days in the workshop. Replaced all oxygen sensors. Replaced computer. The car seems to run great for 4 – 5 days & then does the same again. Problem still not fixed.
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Had to have
My husband and I have purchased a new captiva 08 LX, off a damaged car auction, car was a repairable write off caused by flood damage. We responsibly had all the work needed to get the car on the road done by our local holden dealership who informed us that there was limited warranty on the vehicle. The car past all their tests and also past the VIV. 3 months on the road nothing to complain about…..then on highway doing 110km car shut down and emission light came on, was a terrible rainy day and we were overtaking in the right lane. Very scary! It took them alot of time to find the fault as all the computer connections were saying that the car should be running…??? My husband called the dealer again this morning and they have said that the belt tension failured and may have caused damage to the drive shaft. I am not a mechanic….but my dad is!!! And he seems to think that this is a mechanical motor problem, doesnt seem to think it was caused at all by the flood damage…and how far up the water went into the car we willnever know!! Now the dealership is telling us that the car has NO warranty….what to do…yes we knew that there was a risk by purchasing this vehicle but we weren’t expection this!! Have read of other capitva’s losing power and slowing down with emission light coming on…please let me know if this has happend to you!
I would ask this of all the Holden lovers that bought this vehicle. If it had a Daewoo badge on it would you have bought it? I wouldn’t even consider one for this reason alone. Daewoo were going bust until GM bought them, now GM may go bust. Daewoo have made crap cars since day one and still do. Good onya Holdenwoo.
Companies go bust for a myriad of reasons including poor management, high overheads, and taxation issues. So it really makes no difference to the product if a company has/was/is bust.
The engine is an italian VM motori RA420 made under license by Daewoo. Powertrain is GM. Suspension tuned by Holden engineers in Australia.
Biggest selling SUV in Nov 09
I have a 07 Captiva. apart from only getting 400klms from a tank and wheel alignment problems others have documented my main issue is that for the entire life of the vehicle the engine malfunction light and o2 sensors and air flow have malfunctioned and each time it went back to Holden dealer they said they fixed the problem with it to reoccur no less than 6 times in 100,000klms… it is now out of warranty (over 100,000klms and they now present me with a bill for over $3500 to replace o2 sensors and catalytic converters by 3. The dealer says the malunction light and the present problem are not related… what do u think? I have contacted holden and they r revising their decision but I think I will continue to be disappointed.
The captiva is a lovely car to drive when there are no mechanical problems (of which there are many) and as long as u have deep pockets for the EXTREMELY poor petrol consumption… I WOULD NOT BUY ANOTHER CAPTIVA OR FOR THAT MATTER HOLDEN EVER AGAIN AND HOLDEN HAVE LOST MY BUSINESS FOR LIFE and did I mention I will continue to tell this experience forever!!