Comments on: Jaguar, Mercury top JD Power Sales Satisfaction Index

By: Peter

Peter — Sun, 13 Dec 2009 22:10:05 +0000

Yeah, I never thought any of that was exciting. With Jag having a bad rep for electrics, I thought that all of the handshake” was just problems waiting to happen, and I’d probably have been happier without it. That said, it is pretty impressive to passengers, and it is pretty at night. I think you can turn it off, but I havent read the manual. When it comes down to it, though, the low profile of the gear selector and the absence of buttons (most functions are in the touchscreen) makes the interior uncluttered and seem a lot bigger (say) than a benz or beemer. In fact, they look pretty primative (sp?) inside compared to the Jag, and this was something I didnt expect when I bought it (I bought it on impulse because the outside looked sweet, and the ride was great – I actually didnt get to love the interior until after I had taken delivery). So now the answer to your question is that I was never excited by the rising knob, but I think it is an elegant way to keep nice simple lines in the front, so I cant imagine it any other way. It looks much better than (say) the XK interior with the traditional stick. If I was to describe it, I would say “functional”. I think anyone who says “gimmick” hasnt thought enough about the alternatives. Still thinking, eh? I bet you can hear that supercharger in your dreams…new speed measures in QLD just announced, and I’m really thinking I am better off with that slow slow V8…

By: Baddass

Baddass — Fri, 11 Dec 2009 03:36:08 +0000

Just out of interest Pete, does the ‘handshake’ gear selector on your XF still seem fresh? Is it starting to annoy you, or seem old? I ask this because motoring journos give mixed reviews of this feature, ranging from ‘still exciting and cool’ to ‘getting boring’ and ‘a hopeless gimmick’. Your response is appreciated.

By: Peter

Peter — Thu, 10 Dec 2009 00:02:42 +0000

As much as I love jaggy, I have to point out that this survey is peculiar to the US, and it is for the sales process. Jag is aggressively expanding in that market, where the cars are substantially less than they cost here (eg XFR approx $80K US against $220K here), and I think they are trying to get a good market for the XJ. That said, my experience of Jag Oz in sales was OK (depends on the dealer and I shopped around by fone, results pedestrian to brilliant, and I voted with my $$), and service has been excellent.