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A recall in China of more than 384,000 Volkswagen Group vehicles could cost the German manufacturer over $600 million, according to overseas reports.

Industry journal Automotive News Europe reports the 384,181 Volkswagen Group vehicles were recalled to repair defective gearboxes following reports of abnormal vibrations, loss of power and sudden acceleration in vehicles fitted with Volkswagen’s dual-clutch (DSG) automatic transmissions.

In an email statement, Volkswagen Group said it was recalling vehicles with its seven-speed DSG transmission and would bear the costs of replacing defective equipment and upgrading relevant software.

According to China’s state quality inspector’s website, the 21 affected vehicle types include the Volkswagen Golf, Scirocco, Bora, Touran, Passat, Magotan and Sagitar, the Audi A3 and the Skoda Octavia, with the impact spanning models built between 2008 and this month.

While Volkswagen has not commented on the potential financial cost of the recall, research firm LMC Automotive told Automotive News Europe it estimates the replacements will cost the company between 3000 yuan ($463) to 10,000 yuan ($1544) per vehicle.

China is Volkswagen’s biggest market, with Volkswagen and its included brands selling 2.81 million vehicles there last year, an effort among foreign car makers that trails only General Motors.

The Volkswagen Group currently includes eight automotive brands: AudiBentley, Bugatti, Lamborghini, Porsche, Seat, Skoda and Volkswagen.


  • Beewee100

    Just issue a global recall and make the boogie man go away.

    • $29896495

      Obviously if this is consider enough of an issue there, it is any where in the world where they are sold.

  • Guest193

    Come on trolls…let’s beat up on Volkswagen.
    Let the dumb comments begin !!

    • Noodles

      Like you’d never sink the boot in when it comes to cars you don’t like.

    • $29896495

      You don’t need to be a troll, to state the obvious.

      • Fu

        Such a non value add troll. Every article. Get a life.

        • $29896495

          What’s your issue Fu Man Chu, what are you here for? Heap praise on Vdud? Go ahead no one is stopping you. But this is an issue a lot of people are complaining about. If you don’t like the truth go play on facebook.

    • Hung Low

      Nothing new here guest193, the ‘trolls’ have been playing this one for years. You defending Vdud on here will be as useful as an armless soldier in battle.

    • Rocket

      Where are the Golfs and Polos made for the Aussie market?

  • Jerrycan

    I’d like a bit more information as to why the problem is specific to China.
    Were the gearboxes made there?

    • F1orce

      The CHINESE boy government is putting pressure on foreign brands to treat the Chinese as equal as all their other customers from different countries

      • $29896495

        what does “boy government” mean. 

        I think it sounds like the same problem that everyone is complaining about. Selling that many cars in China gives the Chinese more clout to get it recognised and fixed.

        • F1orce

          Nothing, just thought it sounded right .LOL

          • U mad?

            Ha ha awesome reply!

      • Resident

        I think this would be more a bashing of Chinese Manufacturing than Volkswagen – the cars listed above are all manufactured in China by local manufacturers in a partnership with Volkswagen.

    • Chad

      So where are these trannys made? China, Germany or where? I wonder if they are the same dual clutch as we are getting in our cars here in Australia

      • Force-15

        Other sites (okay, I’m going off Drive here) have said that the suspect transmissions were made in Chinese factories for their local market. If people think that the DSG gearboxes we get in Australian VWs have problems…

      • Damian

        The trannies are manufactured in Dalian, China.  VW Australia will claim that these are isolated cases related to PRC manufactured DSG trannies.

    • Jed

      Yes they were to keep costs down.

    • gtrxuone

      Vw have Dsg problems in Australia also.Its not a China only thing.My theory is they don’t work well in stop start traffic.That would explain China having such a large recall.Unless .the Dsg fitted to Chinese models are inferior to the transmissions fitted to Vw’s in other countrys.

      • Guest2013

        But DSG’s in general don’t work too well in stop start traffic. Wouldn’t this apply to Japan, and UK as well though, if that were the case? 

        • gtrxuone

          There’s only a handfull of veeduds in Japan.The Vw supplied to European markets is of a higher standard than required in other markets.I would have my doubts that Dsgs in the the Uk would be much better than China.

          • $29896495

            They’d still be built to the same mechanical specs.

        • gtrxuone

          Google Autoevolution.The French government is about to do what the Chinese have done.Adding Europe the recall is over 500,000 vechles.It has been reported in Europe changing down 4 to3/ 3rd to 2 nd,/2nd to 1st with load knocking noises on all thoes gear changedowns.

          • $29896495

            Could go world wide. Interesting times for VW

          • gtrxuone

            Interesting huwtm apart from Vw/Scoda .All other company’s that use the Dsg’s are more prestige manufactures.

          • $29896495

            Yes, but Ford and GM have started using it to and the same complaints are coming from road testers and some owners. 

            It really might be a case of the box not being suitable for every day use. The high end cars using them wouldn’t be getting the same treatment as you average VW or Skoda. 

          • Golfschwein

            I found the article. It’s a genuine shame about these. I love driving them, and I have friends and colleagues with nought troubles from their DSGs, but the return rate can’t be ignored.

            Part of the shame is that VW’s manual boxes are among the nicest to use, but VW’s faith in the DSG, together with this market’s addiction to automatic gear selection, is such that certain models are no longer available without.

            Here’s hoping they fix them. I’ve read road reports from CAR magazine stating that the 7 speed in the new Golf behaves like a completely different animal, with no sign of the stutters of previous versions. With the new warranty for them here in oz, I may still be convinced to go DSG.

          • gtrxuone

            Golfy your last Golf was Diesel manual wasn’t it.That combination would deliver you the best resale 5 years down the road.imo.

          • Maple leaf

            You are correct golfschwein. I think VW manual diesels are the way to go. I used to own a TIguan with a DSG box brand new. There were electric problems which made me just sell it within warranty.

  • Martin

    Is this a global issue?

    • $29896495

      seems to be, the same problems are reported here and in the US.

      • Guest193

        Sources ?

        • $29896495

          car blogs, here, articles in numerous car publications. Ann.

  • Glenn59

    I am not going to defend the indefensible, of course this should not happen. The problem is VW are not alone, read some Ford and Porsche forums and owners are having similar issues with their dual clutch systems.  This is an immature technology that manufacturers are foisting on us before it is fully sorted. Also, more car makers are mandating this type of transmission partly because of buyer preference and partly because they make it easier to meet emissions standards.  Personally, I will take a manual any day over this or any other form  of automated gear changing.

    • http://www.bryanbyrtrenault.com.au/ Modern Man

      Some people cannot or will not drive a manual and therefore need an auto.

      Basically there are 4 options for automation and they all have their downsides
      Single clutch automation-slow or sharp changes but strong
      dual clutch gearboxes-new tech, fast yet smooth(mostly) issues with low speed uptake
      CVT – somepeople dont like the drone sound and like to feel and hear changes
      torque converter-best for smooth changes but extra fuel and co2

      Glenn59, if you lost your left leg tomorrow in an accident, what is the best for you?

      Dual clutch is the closest to control and least loss of power between changes imo.

      • TheRealThomas

        Do you recognise the dealership in the photo, not even a Chinese dealership.

        • http://www.bryanbyrtrenault.com.au/ Modern Man

          Good spotting.

      • Tone

        Granted, there are some people that have no option but auto due to a physical disability.   We have perfectly well proven conventional automatic transmissions; why would anyone who needs transport to get around run the risk of  buying a car with a style of transmission that is yet to be proven in vehicles other than exotic vehicle that see limited daily use?

        As for people that could physically drive a manual yet choose to steer an auto (manual drivers drive, auto ‘drivers’ just steer), that’s just sheer laziness. 

        • http://www.bryanbyrtrenault.com.au/ Modern Man

          They buy the new tech for the same reason people buy new cars.

          They are the latest and greatest and thats what they want.

          Some people are not coordinated enough to drive a manual and i would not want to be around them when learning either.

          In terms of why choose new?

          Do you run a 4 year old computer because it has proven technology, do you have a CRT tv because the new fangled LED’s just arent proven yet, would you buy a cd player without usb or bluetooth now because its proven, would you like stop start tech-auto cruise-esp-airbags-sensors-cameras-computerised dashboards-hybrid/electric tech etc because its proven or would you want wind up windows, no electric steering, manual adjustment for mirrors and seats, no cruise, no abs etc.

          Toyota make a killing by giving us old proven tech and charging a packet for it because ‘its reliable’.

          If you dont puch the boundaries we would still be in caves looking for firewood and a sharp stick.

          Oh, and by the way, YOU are lazy too to some degree.
          Did you buy a car with electrics and power steer and then disconnect them? did you order extras to help you drive your car and live day to day in city/country driving.

          Many a great thing was made by a lazy person who believed with minimal effort he/she could invent an easier way to do things.

          Power steer
          Auto Transmissions
          Remote for your tv
          Power assisted brakes
          cruise control
          Velcro
          keyless start and go
          the list goes on.

          • Robin_Graves

            There is a fine balance between latest ‘state of the art’ tech and cutting edge prototypes that shouldn’t even have been released.  VeeDud have been well into the cutting edge end of the spectrum and their reliability results prove that.  Obviously some people are prepared to live with that, others buy VeeDud because of the image.  Others (like me) would rather something  more reliable.  I dont want to risk being broken down in the middle of nowhere, miss flights etc all because I want to strut around in a euro faux-prestige prototype.

    • Rocket

      The old torque converter design is looking very good right now with all the problems being experienced with these DSG type transmissions. There has been too much emphasis put on economy instead of quality in recent years and this is a classic example along with all the diesel problems like DPF filters and injectors failing.

      Buying these cars on the second hand market will be very risky.

  • Bemused

    LoL

  • Jacob

    I read on another website that in the hot and humid conditions in southen China and South East Asia, VW break down.

    It gets hot and humid in QLD too! Avoid VW.

    I looked at the top selling cars in hot countries, UAE, AUS, USA, IND. VW does not sell well there.

    • Tyuii

      No.1 in South Africa
      No.2 in Brazil
      No.2. in Italy
      No.3 in Mexico
      No.4 in Greece

      • Anarchy

        Brazil has been manufacturing the VW Gol since 1980 and they love the car. They should teach China VW about quality work.   

        • Hung Low

          A Big Mac taste the same anywhere on the planet. Quality standards and procedures should apply so no excuses for making a dud elsewhere.

          • F1orce

            They “should”

            But unfortunately we don’t live in the perfect world.

          • Bemused

            Brazil probably accepts a poor build quality due to their 3rd world lifestyle?  Provide evidence the Brazilian ones are any more reliable!

          • Yrr

             China is also a 3rd world country and their average lifestyle standards aren’t much different to Brazil.
            The VW Gol has never been fitted with a DSG so obviously it couldn’t suffer from this particular problem.

          • $29896495

            Yrr China is most definitely not third world.

          • Yrr

             More nonsense from huwtm. China is most definitely  a developing nation or Third World as people prefer to say. They’ve made some big strides but are still below the standard.

            The International Monetary Fund lists China as developing in their 2012 study.
            The United Nations “Human development Index” ranks China 101st behind poor African countries like Tonga, Tunisia and Algeria in their 2012 data. It’s also behind Brazil which is ranked 85th.
            %30 of the population living on less than US$2 a day doesn’t help. Nor do the limitations on basic freedoms like freedoms of speech and media.

            Have you ever been there? Head outside the major city centres and you’ll see slum after slum after slum – particularly in rural areas.

    • $29896495

      That’s probably nothing to do with this gearbox.

  • Zaccy16

    Just got my VW serviced today, not one problem, have had it with two years and it has been fantastic, its a great car to drive and the torquey turbo engine is very addicting! the thing i am getting at is that everything product that is made on a production line will have a few duds but thats expecting of every brand

    • http://profile.yahoo.com/FFLU42DZJ4E23NZKHN3UXJU44Q Aazz

      I thought that was Mum’s car

      • Zaccy16

        no my mum has a mazda 3, and shes 65 years old, (sorry mum for telling people your age!)

    • Barry

      A few duds,try 384,000 clunk-o-rama Dsg trannies.

      • Zaccy16

        the difference if thats china!

        • Barry

          With how many cars  the VAG  Group are selling in China.Well at least there going to repair the DSG;s at a massive cost.The recall would of taken a lot of courage.

          • Tyuii

             VAG Group sold 2.8 million cars in China last year.. So with this recall spanning cars from 2008, these 384,000 cars come from a pool of cars in the vicinity of 14,000,00.

          • $29896495

            Well considering how many they sold, I dare say they have the profit margin to cover it. The normal auto must be looking pretty good to VW right now. Especially with the advances. Really it doesn’t matter where they were made, they are made to VW spec, so what ever part of the world they’d be the same.

          • Rob

            Not quite huwtm…where did the chinese source their steel from?
            Locally to keep the costs down.

          • Robin_Graves

            It’s pretty sad when a German car manuifacturer cannot even make a product worthy of Chinese standards.  Heads should roll for this.

          • Rocket

            Apparently VW buyers in OZ are second rate customers when it comes to warranty claims.

    • Repus008

      VEE DUDS

    • Robin_Graves

      You wouldnt even know if the engine and trans has already been changed out at a service, Polio’s probably get a new one every 30k as standard.

  • Repus008

    Oh dear what is Golfmother STop the boats going to think

    • $29896495

      It’s a lie probably

    • Hung Low

      He has not resorted to thinking before, so no point in him starting now.

  • VW fanatic

    Hahahahahahahahahahahaha!!!
     Volkswagen…… what a joke they’ve become, resting on past glory and were once a top quality product, now a symbol for unbelievably mediocre vehicles.

    • F1orce

      Volkswagen has never really been a top tier/ top quality brand..

      They mainly scrap by..

    • $29896495

      They had glory because they were simple and tough. It’s just the opposite now, starting back with the first Golf.

      • Robin_Graves

        The rot started when they started putting radiators in their cars.

  • gtrxuone

    We know Vw is allways trying to raise the bar.Producing more power and greater fuel economy from smaller engines.The Dsg is a big partof that plan.Mady China requires a Dsg tweek,like Australia does.We have already seen this with the quality of Australian fuels in a lot of differnt Euro models.

    • http://www.bryanbyrtrenault.com.au/ Modern Man

      Apart from VW who else decreases their power due to our conditions from europe?

      Japan do on their HiPo models as we dont have 100 Octane due to our government pandering to the 6-7 people that complain about power, but that is it.

  • Luke Brinsmead

    Oh…bad news. I hope my DSG is not going to break any time soon.

    • drivingsofas

      How much does it cost to replace flywheel or the DSG? $7000? If its cheap, then nobody is complaining. The fact is the parts are imported is whats people going to complaining about. But if VW is replacing Chinese vehicles with free DSG, then Australian consumers should get the same treatment, that means its a problem with the design not the manufacturing. Suddenly, the manual looks even more appealing than dual clutches.

  • Deutsch

    Makes sense now why the DSG routine service is extortion… they know it’s going to malfunction at a certain interval and charge through the roof here in Australia so they don’t have to do any recalls…

    • Jax

      What is that certain interval of DSG malfunction?
      Please share your superior knowledge with us.
      I’ve had mine for 6 yrs with no probs at all.

      • Deutsch

        Most have DSG issues after 80,000k – after the main DSG Service that costs a few grand depending on what model you have. As most people don’t drive excessive amounts per year the 5 year warranty is great for covering everything up until the 5 years… after. You are stuffed with an expensive car to run, out of warranty with DSG issues. Great cars for up to 5 years, if you keep them any longer that’s your own issue.

  • Golfschwein

    Here’s the latest from the Volkswagen Australia website:

    The Transmission Warranty for passenger vehicles is for 5 years or 150,000 km, whichever comes first.

    • Robin_Graves

      Or whichever breaks first.  Engine, gearbox, electrics?

    • Luke Brinsmead

      That gives me peace of mind, considering the scepticism.

      • $29896495

        You only have to worry about them honouring it and not telling you, “Oh that’s the way it’s meant to be.” Seems to be what’s going on a lot at the moment judging by peoples comments.

  • Ted

    Why don’t VW do a recall in Aust for their DSG gearboxes, rather than wait until the car breaks down…  Reason is that China is a super power and if they do not do this in China, there would be big issues !! 

  • Fairlane

    Click Click Boom

  • Sumpguard

    Where’s Flogmother? Another name change?

    • Hung Low

      He is on his annual bride hunt in some back wood Romanian town.

  • The Big

    Looked at buying a Skoda DSG and asked about DSG service costs. There is a big service at 60k that they either charge approx $1000 for a 6 speed DSG or $1400 for a 7 speed DSG including the normal oil change for the engine etc etc.  Not likely the average Joe will check this before purchasing and it will be interesting to see whether these buyers will buy a second DSG after this. Maybe we are witnessing a turning point in VW sales to the negative. VW had aimed to be the number one brand worldwide. Maybe they will go the way OPEL has gone.

    • $29896495

      If they keep pushing DSGs it’s a strong likely hood. Especially if other countries join with China and France. Makes you wonder what other manufacturers using these boxes are thinking right now. At least the slush box is proven and with modern changes quite economical.

  • Molevortex

    Golf TSI S. 3rd Mechatronic in three years, second software upgrade, now recall in Singapore…. HAd complete failure twice! Once when pulling out of junction with 3 kids in the back, pulled to the side of the road luckily nothing coming!!! I wrote to VW coroprate copying in the CEO…. extended warrahties given for 5 years total was OK, now they are doing the best thing and sorting this out