Loading indicator
News & Reviews
Last 7 Days

Renault has become the latest manufacturer to introduce capped-price servicing across its entire range of passenger, performance and light-commercial vehicles.

After dabbling with capped-price servicing as a special offer in the second half of last year, Renault Australia has made the three-year fixed-cost program a permanent part of its aftersales experience.

Under the program, servicing the Renault Megane hatch and cabrio, Fluence, Latitude and Koleos passenger cars and the Renaultsport Clio and Megane performance models at 12-month/15,000km intervals costs $299, while servicing the Kangoo, Trafic and Master vans costs $349 per service.

The capped-price servicing program applies to all new and demonstrator vehicles purchased from January 1, 2013, and covers the cost of all genuine parts, lubricants and labour required for the first three manufacturer’s standard scheduled maintenance services.

Renault Australia managing director Justin Hocevar said the introduction of the brand’s range-wide capped-price servicing program was another example of its focus on reducing the cost of ownership over the life of its vehicles.

“We were the first European manufacturer to offer a five-year unlimited-kilometre warranty on our passenger cars, and in 2012 we introduced an approved used vehicle program to help with controlling the resale and residual value of Renault vehicles,” Hocevar said.

“Now with our new capped-price servicing program we are making good on our promise to deliver peace-of-mind and certainty across the whole-of-life ownership experience.”

Renault joins a growing list of manufacturers to offer capped-price servicing in Australia, following the lead of Toyota, Mitsubishi, Nissan, Ford, Holden, Hyundai, Kia and Opel.

  • john

    Even with capped price servicing I cant understand why consumers would take their vehicle back to the manufacturer for servicing. Any licenced mechanic could do the servicing for half the price. Lets face it, its only oil and a filter change! 

    • kazuo

      it uses elf oil and involve brak fluid change,so its covered all fluids

      • john

         Whats your point?

        • Because

          Because they like to keep their warranty!

  • Tex

    This will be fantastic, especially once the new Clio launches!

    CarAdvice have however forgot to include the disclaimer that this is only for the first 3 years of the vehicle. So, $897 for 3 years of ownership is great for those who want European, but are concerned with maintenance costs.
    Especially when you consider this includes the RS265 also…

  • Exar Kun

    A shame it doesn’t extend another couple of years to catch the first timing belt change!

    • Modano

      As far as i know Koleos and Fluence have got a chain, hence no need for changing timing belt.

      • Exar Kun

        Indeed – was looking more at the RS models which, AFAIK, weren’t even included in last year’s capped price scheme.

        • http://www.bryanbyrtrenault.com.au/ Modern Man

          they dont do timing belt until 10 years or 100k in the RS models though.

          • Exar Kun

            It’s every 5 years on mine!

      • Zaccy16

        yes because they use nissan sourced engines

  • QuirkyAndLovingIt

    I drive a 2012 MINI Cooper S Countryman ALL4 Chilli… Servicing is capped at $450 per year. Brake pads front and rear are only $200 each pair. With great fuel economy, its a very cheap car to run and maintain. I will probably stick with the MINI brand with all their planned quirky cars.

    • Tex

      Cool story.

    • O.G.U

      Do all BMW dealers (i.e. MINI dealers) follow the recommended servicing program? can’t help but think that your comments read like ‘from the factory’. either way significantly more expensive that what’s being promotoed here.

  • Zaccy16

    renault are becoming korean by trying to sell cars by capped price servicing and warranties  the only good renault currently on sale is the rs265 because the rest of the megane and renault range are under engineered and derived from nissans, the new clio looks great though and should fix some of renaults imagine in aus

    • O.G.U

      so Holden, Toyota, Mazda, Ford, Mitsu and a host of others are trying to become Korean brands too? I tend to think that any brand that’s prepared to stand by the qality & cost of ownership of their products is giving themselves the best chance of selling cars in a pretty crowded market. Especially when there’s a perception of questionable quality. I agree their RS265 is pretty cool, and yes they platform share with Nissan (therefore Nissan also have Renault platforms & powertrains)… as do many other brands. But I don’t see how on earth they’re under-engineered compared to competitor models. To be honest I think this is a smart move for Renault and given their growth over the past two years, something seems to be working. 

  • Mike2

    I have a 20-month old Clio RS200. Firstly, the service interval on this car is 12 months or 10,000km, not 15,000. So far I have had two services that cost approx $400 and $600. Now it seems that at the next service I will be charged $400 or so again, but someone else with an identical car given the same service by the same mechanics in the same workshop will pay $299 because they happened to buy the car after 1/1/2013. Maybe they will charge me even more to try to recoup any losses from capped prices servicing customers.

    I think the offer should also apply to existing customers  whose cars are still under warranty, and I will be requesting that my next service be done for $299 when the time comes.

    • john

       $600 for a service? I cannot believe people continue to pay ridiculous prices for scheduled servicing by the manufacturer. Even taking it to a franchise such as Ultratune will save you 50% if not more, and comes with 12 months roadside assistance for free!

      • http://www.bryanbyrtrenault.com.au/ Modern Man

        First of all John, present who you work for? Mechanic i am guessing? Ultratune maybe?
        Yes aftermarket service centres are cheaper!
        The reason is this, they do not have to go through the costs and expense of individual manufacturer training, they DO NOT have all the diagnostic tools, they dont have the regular computer upgrades for vehicle released by manufacturers, some (and i mean the dodgy ones) will not service properly using specified oils as it would cost more and they convince the uneducated that it will be alright, they do not offer a warranty that what they did to service your car did not stuff it up they just keep looking for this issue and charging for it. The reason noone complains if this last bit happens at a small independant is because they are ‘Looking after the little guy’ whereas dealerships are seen as a HUGE conglomerate that couldnt possibly be interested in customer service.
        Sure after 4-6 years service where you want, but in the early years there are regular updates to keep the car running efficiently and can sometimes improve gearbox shift quality and fuel consumption dramatically.
        I have seen a 10 year old falcon always service by his mate at a reputable franchise by the book at the right times, yet when the guy left to go overseas he came to us and paid $150 more yet he now say it has never driven better or smoother and uses less fuel. i enquired and apparently it was about 3 hours of computer downloads to rectify software issues found throughout the years.

        It is just like update for your computer,tablet,phone your are typing on now.

        • Golfschwein

          I took my Golf to Ultratune for its 60,000, the only time I ventured away from the dealer. They couldn’t turn its service reminder warning light off.

  • Pointyup

    I drive in the country and very rarely use the brakes, so why did the service need new brake pads at 30000km I serviced the car thereafter and the brakes lasted 120000km.